en
Array
(
    [id] => 253
    [active] => 1
    [city_id] => 133
    [city_name] => Lugano
    [contact_name] => Daniela
    [contact_surname] => Bagaian
    [contact_email] => daniela.bagaian@luganoregion.com
    [organisation] => Ente Turistico del Luganese (Lugano Region)
    [website] => https://www.luganoregion.com/en
    [environmental_description] => Since 2014, Lugano has developed a sort of tradition raising awareness of littering by participating in the Clean Up Day event, promoting important communication campaigns, publishing the Municipal Ordinance on the protection of public areas (littering and vandalism) and receiving the no-littering city label in 2017.
Lugano was also awarded the City of Energy® label at the end of 2019 for the concrete and exemplary results achieved in the development of its municipal energy policy. The certification is not a point of arrival, but a starting point for implementing new measures and rationalising the city's activities, while continuing to capitalise on ideas and projects.
Lugano also intends to increase public spaces, in particular green and leisure areas, so that they are accessible to the public all year round, reaching at least 25,000 square metres by 2024.
In designing the public spaces themselves, Lugano pays attention to preventing, fighting and preventing heat island phenomena by implementing a series of measures, such as the increased presence of shade areas, vegetation, water and permeable surfaces.
Last but not least, in 2021 Lugano has launched a pilot project to limit freight traffic and harmful emissions in the city centre: a first in the Canton of Ticino.
    [social_description] => Lugano has adhered to the 2030 Agenda for Sustainable Development by launching the #LUGANOSOSTENIBILE project in 2021 with the aim of achieving environmental, economic and social sustainability objectives by adopting responsible behaviour in everyday life. Awareness-raising action on the concrete steps that everyone can take will be followed by virtuous initiatives of which the City will be an active promoter. 
Lugano has successfully completed the first phase of the UNICEF certification process to obtain the label of Child Friendly Municipality and is proceeding with the next phase. It is also working on new support projects that will involve the most vulnerable groups and young people, to whom the activities of the proximity operators are already directed.
Sustainability also means accessibility, proximity and inclusion. The www.lugano.ch website was completely redesigned in 2020 to improve the experience of its users: it is geared to the needs of those who consult it, it is simple and immediate. At the same time, there is an online help desk where many administrative tasks can be carried out at any time, 24 hours a day.
    [supplier_description] => The Congress and Event Division of the City of Lugano gives some suggestions (online) about how to organize a sustainable event. Furthermore, the City has invested in soft mobility and events’ participants can benefit from over 24 km of cycle paths. In addition, the convenient and innovative bike sharing system (which covers Lugano and the Lugano area), thanks to approximately 450 small and manageable bicycles, allows people to move easily around the city both on the home-to-work and leisure routes. Furthermore, visitors staying in hotels, youth hostels and campsites are offered the Ticino Ticket, which allows them to use public transport throughout the Canton free of charge and to receive attractive discounts on boats, panoramic mountain lifts and the main tourist attractions in Ticino.
    [dmo_description] => Lugano is committed to sustainability on several fronts, including support for employment and digitalisation. With regards to employment, for example, it operates through LuganoNetWork: a free service that offers professional and training guidance to all interested persons and provides support in the search for personnel to a dense network of over 500 companies in the area. To digitalisation, on the other hand, the City explores and promotes the themes of digital awareness and sustainable coexistence.
Traditionally, Lugano and Ticino played a significant role during the 19th Century and also during the Second World War as a land of freedom and refuge. Today, Lugano is home to citizens of almost 140 nationalities and for the city this represents a great enrichment. Those who live in city, those who visit it and those who come to work find a city between the north and south of the Alps that is stable, safe, with high quality of services, attentive to the environment and urban quality, it is here possible to move quickly from one point to another thanks to the short distances. Lastly, it is a university city and a conference destination at national and international level.
    [logo] => https://omni.gds.earth/storage/public_website/destination_logos/3kpoWUZY55GLSd64mfQmz3CvWiOdV3KCmrwXgNGh.jpeg
    [video] => https://www.youtube.com/c/LuganoRegion
    [img_1] => https://omni.gds.earth/storage/public_website/destination_photos/eFM2mcdLNAWgyvF2uUJrrWIV9hYhCMRiYldgwS7C.jpg
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    [high_env_1] => 66
    [high_env_2] => 43
    [high_env_3] => 8795
    [high_soc_1] => 80.1
    [high_soc_2] => 91.42
    [high_soc_3] => 85
    [high_sup_1] => 0
    [high_sup_2] => 0
    [high_sup_3] => 0
    [high_dmo_1] => None
    [high_dmo_2] => None
    [high_dmo_3] => None
    [created_at] => 2021-10-26 12:01:53
    [updated_at] => 2021-10-26 12:01:53
    [year] => 2021
)
Array
(
    [id] => 253
    [year] => 2021
    [city_id] => 133
    [city_name] => Lugano
    [score_type] => city
    [Total] => 41.56
    [Total_rank] => 66
    [Environment] => 57.14
    [Environment_rank] => 34
    [Social] => 80
    [Social_rank] => 7
    [Supplier] => 28.75
    [Supplier_rank] => 35
    [DMO] => 15.17
    [DMO_rank] => 52
    [longitude] => 8.95203
    [latitude] => 46.005
    [population] => 67082
    [country] => Switzerland
    [region] => Western Europe
    [created_at] => 2021-10-26 12:00:41
    [updated_at] => 2021-10-26 12:00:41
)
Lugano 2021 GDS-Index Report
2021 Performance Overview
DMO
Supplier
Social
Environmental
Performance Highlights
Summary
Environmental
Supplier
Social
Lugano is committed to sustainability on several fronts, including support for employment and digitalisation. With regards to employment, for example, it operates through LuganoNetWork: a free service that offers professional and training guidance to all interested persons and provides support in the search for personnel to a dense network of over 500 companies in the area. To digitalisation, on the other hand, the City explores and promotes the themes of digital awareness and sustainable coexistence. Traditionally, Lugano and Ticino played a significant role during the 19th Century and also during the Second World War as a land of freedom and refuge. Today, Lugano is home to citizens of almost 140 nationalities and for the city this represents a great enrichment. Those who live in city, those who visit it and those who come to work find a city between the north and south of the Alps that is stable, safe, with high quality of services, attentive to the environment and urban quality, it is here possible to move quickly from one point to another thanks to the short distances. Lastly, it is a university city and a conference destination at national and international level.
Since 2014, Lugano has developed a sort of tradition raising awareness of littering by participating in the Clean Up Day event, promoting important communication campaigns, publishing the Municipal Ordinance on the protection of public areas (littering and vandalism) and receiving the no-littering city label in 2017. Lugano was also awarded the City of Energy® label at the end of 2019 for the concrete and exemplary results achieved in the development of its municipal energy policy. The certification is not a point of arrival, but a starting point for implementing new measures and rationalising the city's activities, while continuing to capitalise on ideas and projects. Lugano also intends to increase public spaces, in particular green and leisure areas, so that they are accessible to the public all year round, reaching at least 25,000 square metres by 2024. In designing the public spaces themselves, Lugano pays attention to preventing, fighting and preventing heat island phenomena by implementing a series of measures, such as the increased presence of shade areas, vegetation, water and permeable surfaces. Last but not least, in 2021 Lugano has launched a pilot project to limit freight traffic and harmful emissions in the city centre: a first in the Canton of Ticino.
The Congress and Event Division of the City of Lugano gives some suggestions (online) about how to organize a sustainable event. Furthermore, the City has invested in soft mobility and events’ participants can benefit from over 24 km of cycle paths. In addition, the convenient and innovative bike sharing system (which covers Lugano and the Lugano area), thanks to approximately 450 small and manageable bicycles, allows people to move easily around the city both on the home-to-work and leisure routes. Furthermore, visitors staying in hotels, youth hostels and campsites are offered the Ticino Ticket, which allows them to use public transport throughout the Canton free of charge and to receive attractive discounts on boats, panoramic mountain lifts and the main tourist attractions in Ticino.
Lugano has adhered to the 2030 Agenda for Sustainable Development by launching the #LUGANOSOSTENIBILE project in 2021 with the aim of achieving environmental, economic and social sustainability objectives by adopting responsible behaviour in everyday life. Awareness-raising action on the concrete steps that everyone can take will be followed by virtuous initiatives of which the City will be an active promoter. Lugano has successfully completed the first phase of the UNICEF certification process to obtain the label of Child Friendly Municipality and is proceeding with the next phase. It is also working on new support projects that will involve the most vulnerable groups and young people, to whom the activities of the proximity operators are already directed. Sustainability also means accessibility, proximity and inclusion. The www.lugano.ch website was completely redesigned in 2020 to improve the experience of its users: it is geared to the needs of those who consult it, it is simple and immediate. At the same time, there is an online help desk where many administrative tasks can be carried out at any time, 24 hours a day.
Summary
Lugano is committed to sustainability on several fronts, including support for employment and digitalisation. With regards to employment, for example, it operates through LuganoNetWork: a free service that offers professional and training guidance to all interested persons and provides support in the search for personnel to a dense network of over 500 companies in the area. To digitalisation, on the other hand, the City explores and promotes the themes of digital awareness and sustainable coexistence. Traditionally, Lugano and Ticino played a significant role during the 19th Century and also during the Second World War as a land of freedom and refuge. Today, Lugano is home to citizens of almost 140 nationalities and for the city this represents a great enrichment. Those who live in city, those who visit it and those who come to work find a city between the north and south of the Alps that is stable, safe, with high quality of services, attentive to the environment and urban quality, it is here possible to move quickly from one point to another thanks to the short distances. Lastly, it is a university city and a conference destination at national and international level.
Does Ente Turistico del Luganese (Lugano Region) have a Sustainability Strategy?
Does Lugano have a sustainable destination certificate?
Does Ente Turistico del Luganese (Lugano Region) report on its sustainability performance?
Environmental
Since 2014, Lugano has developed a sort of tradition raising awareness of littering by participating in the Clean Up Day event, promoting important communication campaigns, publishing the Municipal Ordinance on the protection of public areas (littering and vandalism) and receiving the no-littering city label in 2017. Lugano was also awarded the City of Energy® label at the end of 2019 for the concrete and exemplary results achieved in the development of its municipal energy policy. The certification is not a point of arrival, but a starting point for implementing new measures and rationalising the city's activities, while continuing to capitalise on ideas and projects. Lugano also intends to increase public spaces, in particular green and leisure areas, so that they are accessible to the public all year round, reaching at least 25,000 square metres by 2024. In designing the public spaces themselves, Lugano pays attention to preventing, fighting and preventing heat island phenomena by implementing a series of measures, such as the increased presence of shade areas, vegetation, water and permeable surfaces. Last but not least, in 2021 Lugano has launched a pilot project to limit freight traffic and harmful emissions in the city centre: a first in the Canton of Ticino.
OF ELECTRICITY FROM RENEWABLES
OF WASTE RECYCLED
8795 ha
HECTARES OF GREEN AREA PER 100 000 POPULATION
Supplier
The Congress and Event Division of the City of Lugano gives some suggestions (online) about how to organize a sustainable event. Furthermore, the City has invested in soft mobility and events’ participants can benefit from over 24 km of cycle paths. In addition, the convenient and innovative bike sharing system (which covers Lugano and the Lugano area), thanks to approximately 450 small and manageable bicycles, allows people to move easily around the city both on the home-to-work and leisure routes. Furthermore, visitors staying in hotels, youth hostels and campsites are offered the Ticino Ticket, which allows them to use public transport throughout the Canton free of charge and to receive attractive discounts on boats, panoramic mountain lifts and the main tourist attractions in Ticino.
OF SUSTAINABILITY CERTIFIED HOTELS
OF SUSTAINABILITY CERTIFIED VENUES
OF SUSTAINABILITY CERTIFIED PCOS/DMCS
Social
Lugano has adhered to the 2030 Agenda for Sustainable Development by launching the #LUGANOSOSTENIBILE project in 2021 with the aim of achieving environmental, economic and social sustainability objectives by adopting responsible behaviour in everyday life. Awareness-raising action on the concrete steps that everyone can take will be followed by virtuous initiatives of which the City will be an active promoter. Lugano has successfully completed the first phase of the UNICEF certification process to obtain the label of Child Friendly Municipality and is proceeding with the next phase. It is also working on new support projects that will involve the most vulnerable groups and young people, to whom the activities of the proximity operators are already directed. Sustainability also means accessibility, proximity and inclusion. The www.lugano.ch website was completely redesigned in 2020 to improve the experience of its users: it is geared to the needs of those who consult it, it is simple and immediate. At the same time, there is an online help desk where many administrative tasks can be carried out at any time, 24 hours a day.
80
SDG IMPLEMENTATION SCORE
91
SCORE ON SOCIAL PROGRESS INDEX
85
SCORE ON CORRUPTION PERCEPTION INDEX
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Destination

About the Global Destination Sustainability Movement

The Global Destination Sustainability Movement (GDSM) brings together the sustainability pioneers of the business and leisure tourism world, working with destinations to co-create their tourism and events strategies, benchmark and improve their sustainability performance and transform value chains in order to catalyse regeneration.

Our purpose is to engage, inspire and enable the business events and tourism industry to become more sustainable and regenerative.

 

Our Methodology

In 2021 the GDS-Index used 71 indicators that evaluate destinations sustainability performance across four key areas. If you are interested, you can read our benchmarking methodology in detail here.

City Environmental
Performance

Climate, Energy and Emissions

Resources

Air Quality

Water

Transportation

Green Areas

Water

City Social
Performance

Sustainable Development Goals (SDGs)

Social Progress

Corruption

Personal Safety

Access to Information

Health and Wellness

Inclusiveness

Supplier
Performance

Hotels

Airport

Agencies (PCOs & DMCs)

Restaurants

Venues

Academia

Destination
Management
Performance

Destination Strategy

Policy and Certification

Governance

Capacity Building

Measurement and Reports

Marketing and Comms

Client Support

Accessibility

Generating Impact

Ownership

The GDS­M is not owned by any one organisation. It is operated as a multi-­stakeholder partnership founded and endorsed by IMEX, MCI, the International Congress and Convention Association (ICCA) and European Cities Marketing. Gubi Consulting and Guy Bigwood is responsible for the management of the Secretariat.

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