en
Array
(
    [id] => 254
    [active] => 1
    [city_id] => 134
    [city_name] => Marseille
    [contact_name] => Estelle
    [contact_surname] => Le Bris
    [contact_email] => elebris@marseille-tourisme.com
    [organisation] => Office Métropolitain de Tourisme et des Congrès de Marseille - Aix Marseille Provence Convention Bureau
    [website] => https://www.marseille-tourisme.com/
    [environmental_description] => Le patrimoine naturel de la ville de Marseille est unique. Sur les 10 000 hectares de nature protégée que compte le territoire marseillais, on recense 1 000 hectares d’espaces verts urbains et 9 000 hectares d’espaces naturels situés en périphérie de la ville.

Engagée depuis plus d’une décennie dans la préservation de l’environnement et dans un contexte de transition écologique.

Because of the outstanding approach taken by the municipality that combines sustainable development and biodiversity conservation, Marseille has been chosen to host the World Conservation Congress: 10,000 delegates from 180 countries, 11-19 June 2020. Marseille is 35% natural area, which is very rare in France. Some of this is protected by the Calanques National Park, the only National park in Europe with continental, marine and peri-urban areas, tucked in between a large metropolis and a natural environment. The bidding process has helped to generate a collective will to get on with long term work on the preservation of nature.
    [social_description] => https://www.marseille.fr/sites/default/files/contenu/environnement/PDF/rapport-developpement-durable-marseille.pdf

Concentration moyenne en PM2,5 (en µg/m3)*
88ème	Marseille	9,24 (good)
https://www.eea.europa.eu/themes/air/urban-air-quality/european-city-air-quality-viewer?s=09
    [supplier_description] => We are committed to increasing the number of hotels with green certification and the financially support them to obtain a “green key” certification.
The Aix Marseille Provence Convention Bureau has set up a unique partnership in France with the Calanques National Park and offers convention organizers the opportunity to offset their carbon footprint by collecting a sum from participants that will be donated to the Park's foundation. This amount will contribute to the preservation of the park's fauna and flora and will allow the organizer to benefit from a tax exemption.
Marseille Chanot Convention Center is now certified ISO 20121
    [dmo_description] => Aix Marseille Metropolis CSR policy :

•	Improve air quality
•	Promote the energy transition
•	Protecting the sea and aquatic environments
•	Preserving biodiversity

Measures of the Aix-Marseille-Provence Metropolitan Climate-Air-Energy Plan which involves almost 300 million € for 6 years:
- Create a metropolitan service for the energy renovation of private housing;
- Implementing indoor air pollution control systems in public buildings;
- Create a low-emission zone in downtown Marseille;
- Supporting municipalities in the energy renovation of their properties
by means of purchasing groups;
- Accelerate the development of connections to the power grid of ships at the quayside to the electrical grid and to fuel cells Accelerate by 2023, the development of connections of ships to the electrical grid and to hydrogen-powered fuel cells;
- Integrate climate-air-energy criteria into public service contracts and metropolitan actions;
- Create a technical and financial support system for renewable energy production projects;
- Implementing the Metropolis' H2 strategy to structure the sector and become the Mediterranean hydrogen hub;
- Study the implementation of a public rail freight rail freight service;
- Greening cities by strengthening the place of trees in cities, by creating new parks and
parks and green public spaces.


Dans notre stratégie touristique, nous avons prévu d’inclure, plus que jamais, le développement durable au cœur de nos différentes missions et opérations pour promouvoir Marseille auprès des touristes français et étrangers.
Trois actions fortes sont déjà engagées :
La programme de soutien à la labellisation Clef Verte des hébergeurs marseillais (depuis début 2019) : 9 nouveaux hôteliers labellisés pour Marseille en 2020, ce qui est un record national. Ce programme se poursuit jusqu’en 2024.

La démarche de certification Iso 20 121 de l’OT. Cette norme concerne le secteur événementiel mais aussi nos actions BtoB et BtoC qui doivent être éco-responsables et tendre à limiter leur empreinte carbone. Tous les services de l’office de tourisme seront impactés, aussi bien dans leurs gestes quotidiens que dans leurs opérations de promotion et d’accueil. 

Notre entrée dans le GDS Index, un classement des bonnes pratiques via un %, il s’agit d’une stratégie de destination puisque les transports, l’aéroport, les prestataires touristiques … sont inclus dans cette démarche.

Nous souhaitons d’ores et déjà associer tous nos partenaires sur ces enjeux spécifiques de tourisme durable !

En valorisant vos démarches éco-responsables, dans le cadre de votre activité, sur nos supports de promotion.

Chaque action est importante ! Les labels et certifications bien sûr, mais aussi toutes les procédures, les chartes, les achats, les actions citoyennes, la promotion … en faveur du développement durable.

Les mesures environnementales > recyclage, réduction de la consommation énergétique, réduction des produits toxiques, limiter les émissions de gaz à effet de serre... 
Les mesures sociales > qualité de vie au travail, ancrage territorial, égalité hommes/femmes, formation des collaborateurs... 
Les mesures économiques > achat responsable, soutient de l’économie locale, transparence auprès des clients ...
    [logo] => https://omni.gds.earth/storage/public_website/destination_logos/eh3wHdkX4CdQgdPvGOkzD0rtB1x2qjA4ilZJSn8i.jpg
    [video] => https://www.youtube.com/user/13marseilletourisme
    [img_1] => https://omni.gds.earth/storage/public_website/destination_photos/x0tcVKks00PIqjRLOWRusL4YJR6HuXzPyPYXexum.jpg
    [img_2] => https://omni.gds.earth/storage/public_website/destination_photos/pYbdF6A7SX35mF9E0rTrmEtc6ErXsHshSdi8DtHS.jpg
    [img_3] => 
    [img_4] => 
    [img_5] => 
    [high_env_1] => 100
    [high_env_2] => 32
    [high_env_3] => 7
    [high_soc_1] => 81.7
    [high_soc_2] => 88.78
    [high_soc_3] => 69
    [high_sup_1] => 11
    [high_sup_2] => 33
    [high_sup_3] => 10
    [high_dmo_1] => Sustainability vision and action plan established for events,Sustainability vision and action plan established for tourism,Multi year strategy (+3 years)
    [high_dmo_2] => None
    [high_dmo_3] => None
    [created_at] => 2021-10-26 12:01:54
    [updated_at] => 2021-10-26 12:01:54
    [year] => 2021
)
Array
(
    [id] => 254
    [year] => 2021
    [city_id] => 134
    [city_name] => Marseille
    [score_type] => city
    [Total] => 50.63
    [Total_rank] => 62
    [Environment] => 63.49
    [Environment_rank] => 29
    [Social] => 70
    [Social_rank] => 11
    [Supplier] => 12.5
    [Supplier_rank] => 42
    [DMO] => 52.41
    [DMO_rank] => 28
    [longitude] => 5.3631
    [latitude] => 43.2954
    [population] => 870000
    [country] => France
    [region] => Western Europe
    [created_at] => 2021-10-26 12:00:41
    [updated_at] => 2021-10-26 12:00:41
)
Marseille 2021 GDS-Index Report
2021 Performance Overview
DMO
Supplier
Social
Environmental
Performance Highlights
Summary
Environmental
Supplier
Social
Aix Marseille Metropolis CSR policy : • Improve air quality • Promote the energy transition • Protecting the sea and aquatic environments • Preserving biodiversity Measures of the Aix-Marseille-Provence Metropolitan Climate-Air-Energy Plan which involves almost 300 million € for 6 years: - Create a metropolitan service for the energy renovation of private housing; - Implementing indoor air pollution control systems in public buildings; - Create a low-emission zone in downtown Marseille; - Supporting municipalities in the energy renovation of their properties by means of purchasing groups; - Accelerate the development of connections to the power grid of ships at the quayside to the electrical grid and to fuel cells Accelerate by 2023, the development of connections of ships to the electrical grid and to hydrogen-powered fuel cells; - Integrate climate-air-energy criteria into public service contracts and metropolitan actions; - Create a technical and financial support system for renewable energy production projects; - Implementing the Metropolis' H2 strategy to structure the sector and become the Mediterranean hydrogen hub; - Study the implementation of a public rail freight rail freight service; - Greening cities by strengthening the place of trees in cities, by creating new parks and parks and green public spaces. Dans notre stratégie touristique, nous avons prévu d’inclure, plus que jamais, le développement durable au cœur de nos différentes missions et opérations pour promouvoir Marseille auprès des touristes français et étrangers. Trois actions fortes sont déjà engagées : La programme de soutien à la labellisation Clef Verte des hébergeurs marseillais (depuis début 2019) : 9 nouveaux hôteliers labellisés pour Marseille en 2020, ce qui est un record national. Ce programme se poursuit jusqu’en 2024. La démarche de certification Iso 20 121 de l’OT. Cette norme concerne le secteur événementiel mais aussi nos actions BtoB et BtoC qui doivent être éco-responsables et tendre à limiter leur empreinte carbone. Tous les services de l’office de tourisme seront impactés, aussi bien dans leurs gestes quotidiens que dans leurs opérations de promotion et d’accueil. Notre entrée dans le GDS Index, un classement des bonnes pratiques via un %, il s’agit d’une stratégie de destination puisque les transports, l’aéroport, les prestataires touristiques … sont inclus dans cette démarche. Nous souhaitons d’ores et déjà associer tous nos partenaires sur ces enjeux spécifiques de tourisme durable ! En valorisant vos démarches éco-responsables, dans le cadre de votre activité, sur nos supports de promotion. Chaque action est importante ! Les labels et certifications bien sûr, mais aussi toutes les procédures, les chartes, les achats, les actions citoyennes, la promotion … en faveur du développement durable. Les mesures environnementales > recyclage, réduction de la consommation énergétique, réduction des produits toxiques, limiter les émissions de gaz à effet de serre... Les mesures sociales > qualité de vie au travail, ancrage territorial, égalité hommes/femmes, formation des collaborateurs... Les mesures économiques > achat responsable, soutient de l’économie locale, transparence auprès des clients ...
Le patrimoine naturel de la ville de Marseille est unique. Sur les 10 000 hectares de nature protégée que compte le territoire marseillais, on recense 1 000 hectares d’espaces verts urbains et 9 000 hectares d’espaces naturels situés en périphérie de la ville. Engagée depuis plus d’une décennie dans la préservation de l’environnement et dans un contexte de transition écologique. Because of the outstanding approach taken by the municipality that combines sustainable development and biodiversity conservation, Marseille has been chosen to host the World Conservation Congress: 10,000 delegates from 180 countries, 11-19 June 2020. Marseille is 35% natural area, which is very rare in France. Some of this is protected by the Calanques National Park, the only National park in Europe with continental, marine and peri-urban areas, tucked in between a large metropolis and a natural environment. The bidding process has helped to generate a collective will to get on with long term work on the preservation of nature.
We are committed to increasing the number of hotels with green certification and the financially support them to obtain a “green key” certification. The Aix Marseille Provence Convention Bureau has set up a unique partnership in France with the Calanques National Park and offers convention organizers the opportunity to offset their carbon footprint by collecting a sum from participants that will be donated to the Park's foundation. This amount will contribute to the preservation of the park's fauna and flora and will allow the organizer to benefit from a tax exemption. Marseille Chanot Convention Center is now certified ISO 20121
https://www.marseille.fr/sites/default/files/contenu/environnement/PDF/rapport-developpement-durable-marseille.pdf Concentration moyenne en PM2,5 (en µg/m3)* 88ème Marseille 9,24 (good) https://www.eea.europa.eu/themes/air/urban-air-quality/european-city-air-quality-viewer?s=09
Summary
Aix Marseille Metropolis CSR policy : • Improve air quality • Promote the energy transition • Protecting the sea and aquatic environments • Preserving biodiversity Measures of the Aix-Marseille-Provence Metropolitan Climate-Air-Energy Plan which involves almost 300 million € for 6 years: - Create a metropolitan service for the energy renovation of private housing; - Implementing indoor air pollution control systems in public buildings; - Create a low-emission zone in downtown Marseille; - Supporting municipalities in the energy renovation of their properties by means of purchasing groups; - Accelerate the development of connections to the power grid of ships at the quayside to the electrical grid and to fuel cells Accelerate by 2023, the development of connections of ships to the electrical grid and to hydrogen-powered fuel cells; - Integrate climate-air-energy criteria into public service contracts and metropolitan actions; - Create a technical and financial support system for renewable energy production projects; - Implementing the Metropolis' H2 strategy to structure the sector and become the Mediterranean hydrogen hub; - Study the implementation of a public rail freight rail freight service; - Greening cities by strengthening the place of trees in cities, by creating new parks and parks and green public spaces. Dans notre stratégie touristique, nous avons prévu d’inclure, plus que jamais, le développement durable au cœur de nos différentes missions et opérations pour promouvoir Marseille auprès des touristes français et étrangers. Trois actions fortes sont déjà engagées : La programme de soutien à la labellisation Clef Verte des hébergeurs marseillais (depuis début 2019) : 9 nouveaux hôteliers labellisés pour Marseille en 2020, ce qui est un record national. Ce programme se poursuit jusqu’en 2024. La démarche de certification Iso 20 121 de l’OT. Cette norme concerne le secteur événementiel mais aussi nos actions BtoB et BtoC qui doivent être éco-responsables et tendre à limiter leur empreinte carbone. Tous les services de l’office de tourisme seront impactés, aussi bien dans leurs gestes quotidiens que dans leurs opérations de promotion et d’accueil. Notre entrée dans le GDS Index, un classement des bonnes pratiques via un %, il s’agit d’une stratégie de destination puisque les transports, l’aéroport, les prestataires touristiques … sont inclus dans cette démarche. Nous souhaitons d’ores et déjà associer tous nos partenaires sur ces enjeux spécifiques de tourisme durable ! En valorisant vos démarches éco-responsables, dans le cadre de votre activité, sur nos supports de promotion. Chaque action est importante ! Les labels et certifications bien sûr, mais aussi toutes les procédures, les chartes, les achats, les actions citoyennes, la promotion … en faveur du développement durable. Les mesures environnementales > recyclage, réduction de la consommation énergétique, réduction des produits toxiques, limiter les émissions de gaz à effet de serre... Les mesures sociales > qualité de vie au travail, ancrage territorial, égalité hommes/femmes, formation des collaborateurs... Les mesures économiques > achat responsable, soutient de l’économie locale, transparence auprès des clients ...
Does Office Métropolitain de Tourisme et des Congrès de Marseille - Aix Marseille Provence Convention Bureau have a Sustainability Strategy?
Does Marseille have a sustainable destination certificate?
Does Office Métropolitain de Tourisme et des Congrès de Marseille - Aix Marseille Provence Convention Bureau report on its sustainability performance?
Environmental
Le patrimoine naturel de la ville de Marseille est unique. Sur les 10 000 hectares de nature protégée que compte le territoire marseillais, on recense 1 000 hectares d’espaces verts urbains et 9 000 hectares d’espaces naturels situés en périphérie de la ville. Engagée depuis plus d’une décennie dans la préservation de l’environnement et dans un contexte de transition écologique. Because of the outstanding approach taken by the municipality that combines sustainable development and biodiversity conservation, Marseille has been chosen to host the World Conservation Congress: 10,000 delegates from 180 countries, 11-19 June 2020. Marseille is 35% natural area, which is very rare in France. Some of this is protected by the Calanques National Park, the only National park in Europe with continental, marine and peri-urban areas, tucked in between a large metropolis and a natural environment. The bidding process has helped to generate a collective will to get on with long term work on the preservation of nature.
OF ELECTRICITY FROM RENEWABLES
OF WASTE RECYCLED
7 ha
HECTARES OF GREEN AREA PER 100 000 POPULATION
Supplier
We are committed to increasing the number of hotels with green certification and the financially support them to obtain a “green key” certification. The Aix Marseille Provence Convention Bureau has set up a unique partnership in France with the Calanques National Park and offers convention organizers the opportunity to offset their carbon footprint by collecting a sum from participants that will be donated to the Park's foundation. This amount will contribute to the preservation of the park's fauna and flora and will allow the organizer to benefit from a tax exemption. Marseille Chanot Convention Center is now certified ISO 20121
OF SUSTAINABILITY CERTIFIED HOTELS
OF SUSTAINABILITY CERTIFIED VENUES
OF SUSTAINABILITY CERTIFIED PCOS/DMCS
Social
https://www.marseille.fr/sites/default/files/contenu/environnement/PDF/rapport-developpement-durable-marseille.pdf Concentration moyenne en PM2,5 (en µg/m3)* 88ème Marseille 9,24 (good) https://www.eea.europa.eu/themes/air/urban-air-quality/european-city-air-quality-viewer?s=09
82
SDG IMPLEMENTATION SCORE
89
SCORE ON SOCIAL PROGRESS INDEX
69
SCORE ON CORRUPTION PERCEPTION INDEX
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Destination

About the Global Destination Sustainability Movement

The Global Destination Sustainability Movement (GDSM) brings together the sustainability pioneers of the business and leisure tourism world, working with destinations to co-create their tourism and events strategies, benchmark and improve their sustainability performance and transform value chains in order to catalyse regeneration.

Our purpose is to engage, inspire and enable the business events and tourism industry to become more sustainable and regenerative.

 

Our Methodology

In 2021 the GDS-Index used 71 indicators that evaluate destinations sustainability performance across four key areas. If you are interested, you can read our benchmarking methodology in detail here.

City Environmental
Performance

Climate, Energy and Emissions

Resources

Air Quality

Water

Transportation

Green Areas

Water

City Social
Performance

Sustainable Development Goals (SDGs)

Social Progress

Corruption

Personal Safety

Access to Information

Health and Wellness

Inclusiveness

Supplier
Performance

Hotels

Airport

Agencies (PCOs & DMCs)

Restaurants

Venues

Academia

Destination
Management
Performance

Destination Strategy

Policy and Certification

Governance

Capacity Building

Measurement and Reports

Marketing and Comms

Client Support

Accessibility

Generating Impact

Ownership

The GDS­M is not owned by any one organisation. It is operated as a multi-­stakeholder partnership founded and endorsed by IMEX, MCI, the International Congress and Convention Association (ICCA) and European Cities Marketing. Gubi Consulting and Guy Bigwood is responsible for the management of the Secretariat.

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